SXSW 2018: Daily Digest - 15th of March

Tim Harper, Jamie Simmonds, Laura Walters, Juliette Hettema

SXSW 2018: Daily Digest - 15th of March

Today was TheTin's final day at SXSW 2018! Tim, Laura and Juliette arrived back in the UK today, and Jamie had one final day to explore Austin and attend panels & sessions. The week flew by and the team will now process and refine all the information they have gained from the team. Here are our final findings for the Daily Digests, stay tuned as we publish more of our insights & learnings from SXSW soon. Read about Jamie's favourite session of the day below:

"Chatbots & Pixiedust: Extraordinary Service Sells" - Jamie

This session was a looking specifically at the intersection between Client Service and Chat-bots and used a lot of reference to Disney where some of the panel had worked. Some great insight in there and detail in how this new frontier can provide personal 1:1 communication at scale.

“It’s the little things, details are everything”

See you next year, South by Southwest! 

Share this

Comments are closed

Here’s where we are.
But wherever you are, we’ll be there.

Email us


5-6 Newbury Street
London EC1A 7HU
+44 (0)20 7430 7935

View map


Hoults Yard, Walker Road
Newcastle upon Tyne NE6 2HL
+44 (0)191 338 5191

View map

New York

The Yard, 85 Delancey Street
New York, NY 10002
+1 (800) 706-2768

View map

Privacy Policy Cookies Policy

© 2018 TheTin. Going strong since 2001.

TheTin uses cookies to give you the best possible experience on our website and to help us analyse our site traffic.
You can update your cookie settings and review our Cookie Policy at any time.